Hacked, blocked, or deleted – what to do to successfully recover your TikTok account?
Losing access to your TikTok account can definitely ruin your mood – whether it’s due to a forgotten password, a block, or a hacker taking over your profile. Fortunately, recovering a TikTok account is possible in most cases, as long as you know what steps to take and in what order. In this guide, you will find all the proven methods – from resetting the password, through recovering an account without an email or password, to contacting support and securing against losing access again. This way, you will not only recover your profile but also ensure that a similar problem doesn’t happen to you in the future.
Forgot your password? How to recover your TikTok account in a few simple steps
Many users become stressed when they suddenly realize they can’t remember their password. Fortunately, TikTok has a built-in process that allows you to regain access in a few minutes, provided you have previously linked your account with a current phone number or email. On the login screen in the app, you will find the option “Forgot password?” – by clicking it, you can choose the recovery method: SMS with a link or code, or an email message. The first method is usually the quickest and most reliable, as it arrives immediately.
If you are using email, make sure you have access to your current inbox and check the spam folder, as messages from TikTok sometimes end up there. After receiving the reset link, set a new password – ideally unique, consisting of letters, numbers, and special characters. Never set the same password that you use on other services, because if one of them gets hacked, other accounts will also be at risk.

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Finally, it’s worthwhile to immediately enable two-step verification – an additional layer of security that requires entering a code sent to your phone or email each time you log in from a new device. It’s a simple step that can save your account if someone unauthorized attempts to access it.
Recovering a TikTok account after a block – how to effectively submit an appeal
A blocked account is one of the most frustrating moments, especially if you’ve been building a community on TikTok for months. Usually, the reason is violations of community guidelines – sometimes deliberate, sometimes due to misunderstandings. The most important thing is not to act in emotion. TikTok provides the possibility to submit an appeal directly in the app – in the “Notifications” section, you will find information about the block and a link to the form.
When writing an appeal, stick to the facts and be specific. Clearly describe what happened, provide the context of the situation, and indicate why you believe the block is unjust. If you have evidence, such as screenshots or links to materials, attach them. Avoid phrases like “this is unfair” or “please give me a second chance” – they do not increase your chances. It’s better to focus on the fact that you understand the regulations, comply with the rules, and want to clarify the situation.
It is also worth remembering that support’s response time can take a few days, so patience is key here. If the appeal is rejected, you can try again, but then it’s good to supplement the report with additional arguments or information.
How to recover a TikTok account without email and password – effective methods step by step
This is one of the more challenging scenarios because lacking email and forgetting the password means the standard procedure won’t work. However, TikTok provides alternative verification paths. The simplest of which is logging in via phone number, provided you linked it to your account earlier. Just enter the number and receive the verification code, which will allow you to log in.
If the phone is not linked either, there is the option to log in via a connected account on another service – Facebook, Google, or Instagram. After logging in this way, you can change your access data and set a new password and email in the settings.
In extreme cases, the only solution is contacting TikTok’s support team. In the report, you need to provide as much evidence as possible to confirm you own the account: the date it was created, previous usernames, devices from which you logged in, distinctive content posted on the profile. The more detailed this information is, the greater the likelihood of successful verification.
Verification through friends – a little-known but effective account recovery feature on TikTok
This is a function that is still not very popular, but in emergency situations, it can prove invaluable. In selected regions, TikTok is testing the option of identity verification through trusted contacts. It works so that previously indicated people – your TikTok friends – can confirm that the account belongs to you.
To use this, you must have previously added such friends as “trusted contacts” in your account settings. If this feature is available to you, you will find it in the security section. In case of access loss, TikTok sends a request to the designated people to confirm your identity, and after receiving the response, the recovery process proceeds faster.
This solution is particularly useful for creators working as a team or having people on the platform with whom they regularly collaborate. Setting up such contacts in advance can save you weeks of stress in the future.
Restoring a deleted TikTok account – what you need to do within 30 days
Deleting an account doesn’t always mean its definitive end. TikTok gives you exactly 30 days to change your decision. During this time the account is deactivated, but all the data – videos, followers, messages – still exist in the system. You just need to log in again and confirm the willingness to restore the profile.
If in the meantime you changed your password or forgot your login details, you can use the previously described recovery methods. The key is to not wait until the last day – in case of technical difficulties or delays in communication with support, you might simply not make it. After exceeding 30 days, the account is permanently deleted, and even the technical support team will not be able to restore it.
Therefore, if you’re unsure about leaving TikTok, it’s better to temporarily deactivate the account than to immediately delete it.
Recovering a hacked TikTok account – how to protect against another attack
A hacked account is one of the most stressful situations – especially if TikTok is your source of contact with your audience, collaboration, or even income. The first step is to regain access as quickly as possible. If the hacker changed your password, try the reset procedure via email or phone number. If these options aren’t available, immediately contact the technical support team. In the report, describe the situation in detail, indicating the date from when the account is unavailable, and any suspicious activities – such as messages sent without your consent.
After regaining access, be sure to change your password to one that is strong, unique, and different from before. Also, enable two-step verification if you didn’t have it before. This minimizes the risk of another breach. It’s also a good idea to check the login history in your account settings – if you see devices you do not recognize, remove them from the list and immediately log out of your account on those devices.
For the future, avoid logging into TikTok on public Wi-Fi networks and do not click on suspicious links sent in private messages. A large part of hacks results from phishing, which is the capture of login data through fake sites.
Contacting TikTok support – when and how to write to increase your chances of success
TikTok support can help in many difficult cases, but only if your report is specific, matter-of-fact, and contains all the required information. In the app, you can go to the “Report a problem” section or write through the contact form on the help page.
In the message, always include: your username, a description of the problem, the approximate date it occurred, information about the devices you use, and any evidence (e.g., screenshots). If you are recovering an account, also describe the steps you have already taken. This shortens the analysis time and increases the chance of a quick resolution.
Be patient – a response may appear within a few hours, but it sometimes takes several days. If there is no response, you can resend the report, but avoid spamming support, as it may result in your subsequent messages being blocked.
How to avoid losing access to your TikTok account – simple safety rules
Although guides on how to recover a TikTok account are useful, it’s best to prevent losing it in the first place. The foundation is a strong password – at least 12 characters, including letters, numbers, and symbols. Do not use the same password across different platforms and change them every few months.
Another important step is two-factor authentication – set it up for both your phone number and email address if possible. This way, every login attempt from a new device will require your confirmation. Regularly check which devices have access to your account and remove those you don’t recognize.
If you’re using TikTok on various devices, ensure they all have up-to-date software and active security. Do not log in from suspicious links or apps outside official stores – these are the most common sources of data theft.
What to do when standard methods of recovering a TikTok account fail
Sometimes, despite all efforts – resetting passwords, logging in via linked accounts, contacting support – access is still impossible. In such cases, there are a few less obvious methods. Try contacting TikTok through official profiles on other platforms, such as Twitter (X) or Instagram – companies often respond more quickly to public inquiries, especially when well-documented.
You can also ask friends or colleagues for help, who have contacts within the TikTok Creator Marketplace or the platform’s partnership department – for business accounts and creators, such inquiries are treated as a priority.
If the account was blocked or seized in a way that violates the law, consider reporting the issue to the police and include the confirmation of such a report in the documentation sent to TikTok. In extreme cases, formal actions can expedite the support response.

CEO of RefSpace LTD, a social e-commerce platform that connects creators, brands, and communities in a single ecosystem. With 25 years in digital marketing and e-commerce, she has been a speaker and panelist at numerous industry conferences. Today, she is developing RefSpace as a new destination for authentic recommendations, content, and sales.





























